This dynamic and hands-on 2-day workshop will help top leaders and senior executives to:
Achieve the critical skill sets for internal consulting work
Develop the right team to complete consulting work within schedule and meet internal client expectations
Assimilate the critical skills of how to diagnose organisational problems
Understand internal client needs, problems and challenges
Learn the fine art of managing internal clients
Acquire the necessary skills to write effective Request For Proposal
Understand the key dynamics of client prospecting for internal consulting work
Programme Outline
Day 1
Module 1: Understanding Consulting
Defining Internal Consulting
The Various Consulting Specialists and Generalists
The Role Of Internal Consultants In Organisations
A Day In The Working Life Of A Consultant
Video Presentation: Meeting The Client
Module 2: Understanding Internal Client Needs
Understanding Internal Client Needs
Moving From Technical-Oriented To Business-Focussed
Information Collection Of Potential Internal Clients
Interviewing Internal Clients
Assessing Organisation Problems and Industry Issues
Case Study: Client Needs Assessmet
Module 3: Diagnosing Organisation
Understanding External And Internal Change Drivers
Organisation Diagnostic Tools
Developing Problem Solving Skills
Differentiating Symptoms Versus Root Causes
Application of Diagnostic Tools For Consulting Work
Game : Creative Problem Diagnosis and Solutions
Day 2
Module 4: Project Management Skills
Developing Work Plans
Understanding skills requirements
Developing a work team
Monitoring project progress
Case Illustration: Applying The Gant Chart
Module 5: The Fine Art Of Consulting
Building Internal Client Rapport
Managing Internal Client Expectations
Dealing With Internal Client Resistance
Winning Internal Client's Respect and Acceptance Of Work
Prospecting For Internal Client Work
Module 6: Writing Request For Proposals (RFPs)
How To Write Effective RFPs
Developing Formats Of RFP
Addressing The Needs Of Internal Clients
Follow-up on Internal Client Requests
Actual Case Study: Preparing The RFP
Note: This is an example only. All programmes will be specially customised to meet the unique needs of our clients
KL STRATEGIC CHANGE CONSULTING GROUP
1ST FLOOR, NO. 15 & 16, SEKSYEN 3, PEKAN BATU 11
JALAN BALAKONG, 43200 CHERAS, SELANGOR, MALAYSIA
| p: +603-9074-1129 | f: +603-9074-2667